At Elegatra Infralux Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled with care and confidentiality. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, products, and services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing address, and payment details.

• Non-Personal Information: This includes data such as browser type, device information, IP address, and how you use our website.

• Cookies and Tracking: We may use cookies and other tracking technologies to collect information about your browsing behavior on our site to improve user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To complete transactions and deliver products or services.

• Customer Support: To respond to inquiries, resolve issues, and provide after-sales service.

• Marketing Communications: To send you updates, promotional materials, and special offers related to our products and services.

• Website Improvement: To analyze site usage and improve our website’s functionality, content, and user experience.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration, including:

• Encryption of sensitive information (e.g., payment details) during transmission.

• Secure storage of your data on our servers.

• Regular review of our security practices to ensure ongoing data protection.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers to help us operate our business, including:

• Payment Processors: To facilitate transactions.

• Shipping Partners: To deliver your orders.

• Analytics Providers: To monitor and analyze website traffic and user behavior.

All third-party service providers we work with are required to protect your information and comply with applicable data protection laws.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of the personal information we hold about you.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

• Data Deletion: You may request that we delete your personal information, subject to legal obligations we may have to retain certain data.

6. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will promptly delete it.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Elegatra Infralux Private Limited
Email: Elegatra@gmail.com
Phone: +91 91986 25889
Address: 1 Shivaji Marg, Hewett Road, Lucknow.

By using our website, you consent to the terms of this Privacy Policy.